Trustdex was once a cryptocurrency exchange that tried to stand out with a flat 0.25% trading fee and low Bitcoin withdrawal costs. But today, it doesn’t exist. No website. No app. No customer support. Just silence. If you’re looking for a crypto exchange and stumbled upon Trustdex online, stop. It’s been dead for years.
What Happened to Trustdex?
Trustdex stopped operating around 2019. The last public sign of life was a Twitter post from that year. By late 2022, Cryptowisser officially labeled it as dead and moved it to their "Exchange Graveyard." There was no announcement. No email to users. No press release. Just a website that vanished overnight. No one knows why. No former employees spoke up. No users posted about losing funds. It simply disappeared.How Trustdex Worked When It Was Alive
When Trustdex was running, it wasn’t just a place to buy and sell crypto. It tried to be a full crypto financial hub. You could trade Bitcoin, Ethereum, and a few other coins. But what set it apart was its fee structure. Most exchanges charge different fees depending on whether you’re a maker (placing a limit order) or a taker (filling an existing order). Trustdex didn’t care. Every trade cost 0.25%, no matter what. That might sound fair, but it wasn’t competitive. In Asia, where Trustdex focused its efforts, most exchanges were charging 0.1% or less. So while the fee was average globally, it was high for its target market. The real win came with withdrawals. For Bitcoin, Trustdex charged 0.0005 BTC. At the time, the industry average was 0.0008 BTC. That 40% savings was a smart move - especially for users making frequent withdrawals. It also offered crypto lending and savings accounts. You could deposit your Bitcoin or Ethereum and earn interest. This was rare back then. Most exchanges didn’t go beyond trading. Trustdex was trying to be the Robinhood of crypto - a one-stop shop for trading, saving, and earning.Why It Failed
Trustdex didn’t fail because of bad technology. It didn’t get hacked. There’s no record of fraud or stolen funds. It failed because it was too small, too slow, and too isolated. Binance and Coinbase were already scaling globally. They had billions in trading volume. They offered hundreds of coins, mobile apps, 24/7 support, and regulatory compliance. Trustdex? It was a one-team operation with limited marketing. It didn’t have a mobile app. Its website looked outdated. It didn’t support fiat deposits from most countries. If you weren’t in Asia and didn’t already know about it, you probably never heard of it. And then came regulation. As governments cracked down on unlicensed crypto platforms, Trustdex had no legal footing. No KYC process. No compliance team. No audited reserves. When regulators started asking questions, Trustdex didn’t answer - it just shut down.
What You Should Use Instead
If you’re looking for a reliable crypto exchange today, don’t waste time on dead platforms. Here are three solid alternatives:- Binance - The world’s largest exchange. Supports 500+ coins, low fees, staking, futures, and a user-friendly app. Best for active traders.
- Coinbase - Simple, secure, and regulated in the U.S., EU, and UK. Great for beginners. Offers savings accounts and educational rewards.
- Kraken - Strong security, low fees, and deep liquidity. Known for transparency and compliance. Good for both beginners and pros.
Red Flags to Watch For
Never use a crypto exchange if:- You can’t find recent user reviews (2024 or later)
- The website looks like it hasn’t been updated since 2018
- There’s no clear info about where the company is registered
- You can’t contact customer support via email or live chat
- The exchange doesn’t offer two-factor authentication (2FA)
Why You Should Avoid Dead Exchanges
Some people think, "Maybe Trustdex will come back." It won’t. Exchanges don’t vanish and return. If a platform shuts down without notice, it’s usually because:- The team ran out of money
- They were operating illegally
- They lost user trust and couldn’t recover
How to Pick a Safe Crypto Exchange Today
Here’s what to look for in 2026:- Regulation - Is it licensed in the U.S., EU, UK, Australia, or New Zealand? (Yes, even if you’re not in those regions, regulation means they follow strict rules.)
- Transparency - Can you find their company address? Legal docs? Audit reports?
- Security - Does it offer 2FA, cold storage, and withdrawal whitelisting?
- Volume - Is it trading millions daily? Low volume = higher risk of manipulation.
- Community - Are people still talking about it on Reddit, Twitter, or forums in 2025 and 2026?
Final Thought
Trustdex is a lesson. Not a recommendation. It’s a reminder that not every crypto platform lasts. Even ones with smart fee structures and decent features can vanish overnight if they don’t build trust, scale fast, and follow the rules. Don’t chase dead platforms. Don’t dig up old forums hoping for answers. The crypto market moves fast - and only the strong survive.Is Trustdex still operating in 2026?
No, Trustdex is not operating. Its website has been offline since at least 2022, and the last public activity was a Twitter post in 2019. There is no indication it will return.
Can I recover my funds from Trustdex?
No. Since Trustdex shut down without notice and there is no official team or customer support, there is no way to recover funds. Any assets left on the platform are permanently inaccessible.
Why did Trustdex charge 0.25% per trade?
Trustdex used a flat 0.25% fee for all trades, regardless of order type. This was meant to simplify pricing, but it was higher than most Asian exchanges at the time, which often charged 0.1% or less. It was average globally but not competitive in its target market.
Did Trustdex have a mobile app?
No. Trustdex never released a mobile app. Its entire platform was web-based, and the interface was outdated even during its operational years. This made it less appealing compared to competitors like Binance and Coinbase, which had polished mobile experiences.
Was Trustdex safe to use?
There’s no public evidence of hacks or fraud while Trustdex was active. But it lacked transparency - no regulatory license, no clear team, no audit reports. Without these, safety cannot be guaranteed. Today, it’s considered unsafe simply because it’s defunct and unreachable.
What replaced Trustdex in the market?
Binance, Coinbase, and Kraken became the dominant alternatives. They offer lower fees, mobile apps, regulatory compliance, and global support. Many users who once used Trustdex migrated to these platforms for better reliability and service.
Jim Laurie
7 February, 2026 . 12:14 PM
Man, Trustdex was a wild ride while it lasted. Flat 0.25% fee? I thought I hit the jackpot until I realized half the world was charging half that. Still, the BTC withdrawal fee was legit - 0.0005? That’s like getting a free coffee every time you cash out. I lost my whole stash there when it vanished. No warning. No email. Just… poof. I still check the domain every month like it’s gonna magically reboot. Spoiler: it won’t. 😅