Coineal Crypto Exchange Review 2025 - Features, Fees, Security & Current Status

• By JayKay Sun
• 7 Mar, 2025
• 21 Comments

Key takeaways

• Coineal launched in 2018 but ceased operations by late 2025.
• Flat 0.20% fee for makers and takers placed it near the market average.
• Its native NEAL Token offered fee discounts to holders never gained wide adoption.
• Lack of clear regulatory compliance and vague security practices were the biggest red flags.
• Former users should focus on asset recovery options and consider established alternatives like Binance or Coinbase.

When evaluating Coineal a spot‑trading cryptocurrency exchange launched in April 2018, users should first check whether the platform is still operational, it’s easy to overlook key details. Coineal crypto exchange gained some traction with a clean UI and a flat‑rate fee, but regulatory uncertainty and a sudden shutdown left many traders uneasy. This review walks you through what the platform offered, how it compared to bigger rivals, and what steps you can take today if you still have assets on the site.

What Coineal actually sold

Coineal positioned itself as a straightforward spot‑trading venue. The core product list included major coins like Bitcoin (BTC), Ethereum (ETH), and a rotating roster of altcoins. Users could place limit, market, and stop‑limit orders via a web‑based dashboard that resembled the layouts of larger exchanges.

The exchange claimed independent operation centers in South Korea and China, with announced expansion plans for Japan, Russia, Singapore, and the United States. In practice, the platform’s reach stayed largely Asian‑centric, and the promised US‑friendly compliance disclaimer read more like a legal safety net than a solid licensing statement.

Fee structure - simple on paper, competitive in practice

Coineal charged a flat 0.20% fee for both makers (those adding liquidity) and takers (those removing liquidity). This flat model meant you never needed to calculate tiered discounts based on volume - a welcome simplicity for casual traders.

By 2024, the average spot fee across the market hovered between 0.15% and 0.25% for most mid‑tier exchanges, putting Coineal squarely in the middle. The fee advantage only mattered if you traded large volumes; otherwise, the modest discount offered by the NEAL Token a utility token that gave holders a 10% fee rebate was rarely enough to tip the scales.

The NEAL Token - a gimmick or a genuine incentive?

Coineal introduced its native token, NEAL Token designed to provide fee discounts and early‑access token sales, as a way to lock users into the ecosystem. Holding NEAL reduced trading fees from 0.20% to 0.18%, and holders occasionally received airdrops from projects listed on the exchange.

However, NEAL never listed on major aggregators, and its market cap stayed under $5million. For most traders, the token’s limited liquidity meant you could not easily sell it for profit, turning the discount into a modest perk rather than a revenue driver.

Security and regulatory posture - the weak links

Security transparency was Coineal’s Achilles’ heel. The exchange never published a formal audit report, and its cold‑wallet holdings were vague at best. Community threads on Reddit repeatedly asked for proof of custodial safeguards, only to receive generic statements like “our assets are fully insured.”

Regulatory compliance was similarly shaky. While the website displayed a disclaimer urging US residents to “form their own opinion” about legality, there was no registration with the SEC, FinCEN, or any European supervisory authority. This lack of licensing made institutional investors and risk‑averse individuals wary.

User experience and support - mixed signals

On the front end, Coineal delivered a clean order‑book view, real‑time price charts, and a straightforward deposit/withdrawal flow. New users often praised the “intuitive layout” that made placing a market order feel as easy as clicking a button.

Support, however, was a hit‑or‑miss affair. The platform advertised 24/7 live chat, but many Trustpilot reviewers reported delayed responses or outright silence after the exchange’s closure. A Trustpilot rating of 2.4/5 (based on seven reviews as of September2025) reflects this uneven service quality.

How Coineal stacked up against the big players

To put the exchange in perspective, here’s a quick side‑by‑side comparison with three well‑known rivals. The table uses the official Coineal vs. Major Exchanges (2025) schema so search engines can pull the data for snippets.

The comparison shows that while Coineal’s fee was decent, its regulatory and security posture lagged far behind the market leaders.

Current status - why the exchange disappeared

CoinCodex issued a warning in mid‑2025 that Coineal no longer displayed trading pairs or volume data, effectively confirming the platform’s shutdown. No official press release explained the decision, but industry analysts point to two main forces:

1. Rising compliance costs in major jurisdictions made it financially unsustainable for a midsize exchange without deep capital backing.
2. Security expectations grew after high‑profile hacks at other regional exchanges, prompting users to migrate to platforms with transparent cold‑wallet proofs.

As of October2025 there is no public roadmap for a revival, and users with residual balances are left in a limbo. Some forum threads suggest reaching out to the last known customer‑support email, but response rates have dwindled.

What to do if you still have assets on Coineal

Unfortunately, there is no one‑click “withdraw” button after the shutdown. Here are practical steps you can take:

• Check email history - Look for any withdrawal confirmation or support ticket IDs that could help prove ownership.
• Contact the last known support channel - Send a concise request referencing your account ID, the amount, and a request for a final settlement.
• Document everything - Keep screenshots of your account balance, transaction hashes on the blockchain (if you deposited on‑chain), and any correspondence.
• Seek legal advice - If the amount is substantial, a lawyer familiar with crypto asset recovery can assess whether a claim can be filed in the jurisdiction where Coineal was registered.
• Consider migrating to a reputable exchange - Move any recovered funds to a platform with clear regulatory standing such as Binance, Coinbase, or Kraken. These services provide insurance, audit reports, and responsive support teams.

Bottom line - is Coineal worth a second look?

If you’re hunting for a fresh exchange to launch a new portfolio, the answer is a clear no. The platform’s closure, combined with murky compliance and limited security transparency, outweigh any benefit from its once‑decent UI or flat fee.

For traders who still have dormant balances, the priority shifts to asset recovery rather than re‑engagement. Meanwhile, the broader lesson is to pick exchanges that publish audit reports, hold proper licenses, and maintain active community channels.